By Sgt. Philip Klein
3rd Brigade Combat Team, 4th Infantry Division
COMBAT OUTPOST OLD MOD, Iraq – Multi-National Division – Baghdad Soldiers stationed at Combat Outpost Old MOD have a few changes at the dining facility that are designed to help the staff excel at customer service and support the mission needs.
Task Force 1st Battalion, 6th Infantry Regiment, 2nd Brigade Combat Team, 1st Armored Division, based out of Baumholder, Germany, and now attached to 3rd Brigade Combat Team, 4th Infantry Division, assumed responsibility for the Old MOD dining facility, June 6, and has continued to work to improve the service for Soldiers who roll out daily on to the streets of Sadr City to bring security to the people of Baghdad.
"The first thing I did when my crew took over was to expand the time we served chow," said DFAC Manager Sgt. Patrick Hiebert. "We now serve food from 7 a.m. to midnight to meet the needs of the Soldiers whose missions each day don't always allow them to sit down at normal meal times."
Hiebert, a native of Belgrade, Maine, said the changes are about customer service and the missions Soldiers at Old MOD do every day.
"Expanding the hours of the DFAC is a simple and effective idea I learned from the sergeant first class who trained me back in Germany," he continued. "Job requirements don't always allow Soldiers to set regular schedules, but with our expanded hours they can come in, sit down and eat a hot meal.
"Currently we are preparing between 1,500 and 1,600 meals a day and my crew is always in motion preparing meals and restocking plates, eating utensils and beverages," said Hiebert.
Hiebert gives all credit to the Soldiers who work for him, saying that because of their dedication to the job, together they are able to pull off the nearly constant meal preparations.
One of Hiebert's crew is Spc. Hector Ayvar, a native of Arecivo, Puerto Rico. Ayvar is proud of the work done as Task Force 1-6 has taken over operations at the Old MOD DFAC.
"Currently we are preparing food for about 300 Soldiers, but in the next few weeks we expect to expand our operations to feed 800 Soldiers," he said.
Hiebert's plans for the DFAC sometimes have to be adapted as, June 15, meals we scaled back due to shortages of plates and utensils.
"This is just a temporary measure until we get supplies back up, but once we do, we will be back on our DFAC's regular schedule,' he said.
"Shortages in a combat zone happen and we will adapt to any situation we run into, but the bottom line is our team is committed to bringing the Soldiers here at Old MOD the best service we deliver."